Remote helpdesk support
Fast remote support for your team's IT issues. Screen sharing, remote access and guided troubleshooting — wherever your team is in the UAE.
Business IT support · UAE
Business IT support for UAE companies
Reliable IT support for small and medium businesses across Dubai, Sharjah and Abu Dhabi. Remote and on-site helpdesk, Microsoft 365 and Google Workspace management, network setup and IT consulting. From AED 500 per month.
9am–11pm
Support hours
Seven days, including weekends.
~30 min
Typical reply
On WhatsApp, to a real person.
AED 500
Fixed setup
Up to five users, all in.
4.4 / 5
Google rating
From verified client reviews.
What we cover
IT support for every part of your business
From day-to-day helpdesk issues to full IT management — we handle the technical side so your team can focus on work.
Microsoft 365 & Google Workspace
Ongoing management of your Microsoft 365 or Google Workspace environment. User onboarding, offboarding, licence management and issue resolution.
Network & WiFi setup
Office network and WiFi configured for reliability and security. VPN setup, firewall configuration and network troubleshooting for your team.
Cybersecurity basics
Multi-factor authentication, security policies, anti-malware and staff awareness. Protecting your business from the most common threats without enterprise complexity.
User onboarding & offboarding
New starters set up properly from day one. Leavers offboarded securely with accounts disabled and data retained. All done without disrupting your team.
IT strategy & planning
Honest advice on your IT setup — what's working, what isn't, and what you actually need to invest in. No vendor bias, no upselling.
Why CoreFix IT support
IT support without the cost of in-house staff
- 30-minute response. We target 30 minutes on WhatsApp — not 24 hours like ticketing systems. Urgent issues start being worked on immediately.
- Fixed monthly cost. Know exactly what IT support will cost each month. No surprise invoices or hourly billing traps.
- UAE-based, your timezone. We work UAE hours, understand the local business environment, and are available 9am–11pm seven days a week.
- Remote and on-site. Most issues are resolved remotely within minutes. For hardware or network tasks, we visit your office in Dubai, Sharjah or Abu Dhabi.
Recent tickets · this week
Outlook stuck on password prompt12m
New starter — full setup40m
Shared mailbox permissions9m
Invoices landing in junk1h 05m
Laptop offboarding & wipe25m
Representative of a normal week. All resolved remotely.
Ongoing support from
AED 500 / month
Remote helpdesk for your whole team. Priced on headcount after a free review of your environment.
Get free consultation
Platforms
The stack we actually know
We stay narrow on purpose. These are the systems we configure every week — not a capability list copied off a brochure.
FAQ
IT support questions
IT support packages start from AED 500 per month for remote helpdesk support. We also offer per-session remote support from AED 150 for businesses that need occasional help rather than a monthly contract. We provide a fixed quote after a free consultation.
Yes. All our IT support is available remotely across the UAE. Whether your team is in Dubai, Sharjah, Abu Dhabi or working from home, we connect via secure remote access and resolve issues without needing to visit your office.
Yes. For tasks that require a physical visit — hardware setup, network installation or printer configuration — we visit businesses in Dubai, Sharjah and Abu Dhabi. Remote work is always tried first to save you time.
Reviews
What our clients say
Verified Google reviews from businesses we've worked with across the UAE.
“Best IT service in Sharjah. Fast setup and very professional. Highly recommend for any business needing Microsoft 365 or IT help.”
ASAsim ShahzadVerified Google review
“Had their service recently — one of the best in Sharjah with excellent and friendly service. The issue others couldn't fix was sorted in hours. Highly recommended.”
HMHassan MalikVerified Google review
“Went to many places in Sharjah but they couldn't fix the issue. A friend suggested CoreFix and the problem was solved within hours. These guys know what they're doing.”
TATosif AhmedVerified Google review
Ready to sort your business IT?
Free consultation, a fixed quote before anything starts, and a reply on WhatsApp in about half an hour.
Where we work
IT support across the UAE
Based in Sharjah, serving businesses across the Emirates on-site and remotely — and the wider Middle East remotely.
Dubai
Microsoft 365, Google Workspace and IT support for businesses in Business Bay, DIFC, JLT, Al Quoz and Dubai Silicon Oasis.
IT Support DubaiSharjah
Our home base. Same-day on-site visits for businesses in Al Majaz, Industrial Area, Al Nahda, Muwaileh and Al Khan.
IT Support SharjahAbu Dhabi
Remote Microsoft 365 and Google Workspace setup and support. Most work needs no site visit at all.
IT Support Abu Dhabi