Email issues
Outlook not working, emails not sending or receiving, email setup on a new device, spam problems and account access issues.
Available now · UAE-wide
Remote IT support, available right now
Same-day remote IT support for any issue. We connect securely to your computer, fix the problem while you watch, and you pay only if the issue is resolved. Covering businesses across the UAE.
AED 150
Per session
Unresolved means unbilled.
~30 min
Response time
On WhatsApp, 7 days a week.
UAE-wide
Any location
No travel, no waiting.
Encrypted
Secure session
You watch everything we do.
How it works
Remote support in three steps
No travel, no waiting for an engineer to arrive. We connect to your computer securely and fix the issue while you watch.
1
Contact us
WhatsApp or call us to describe the issue. We respond within 30 minutes and agree a time to connect — usually the same day.
2
Secure connection
We send you a secure link. You click it, we connect to your screen via an encrypted remote session. You can watch everything we do.
3
Issue resolved
We diagnose and fix the problem. You only pay AED 150 if the issue is resolved. If we can't fix it, there's no charge.
session ended · resolved · 18m
What we fix remotely
Common issues we resolve online
Microsoft 365 & Google Workspace
Account access, licence issues, Teams not working, OneDrive sync problems, SharePoint access, Google Drive errors and app configuration.
Malware & security
Virus removal, malware cleanup, suspicious software, security scan and account lock investigation. Secure your device remotely.
Slow computer
Startup optimisation, background process management, software cleanup and Windows or Mac performance improvements.
Software & updates
Software installation, update errors, driver issues, Windows or Mac problems, application crashes and configuration changes.
New device setup
New laptop or computer setup, Microsoft 365 or Google Workspace configured, email added, printers connected and files transferred.
FAQ
Remote support questions
Yes. We use industry-standard encrypted remote access tools. You can see everything we do on your screen in real time, and you can end the session at any time with one click. We never have unsupervised access.
Just a computer or laptop with internet access. We send you a simple link — you click it and we connect. No technical knowledge needed. Works on Windows and Mac.
Remote IT support is AED 150 per session. You only pay if the issue is resolved. If we can't fix it, there's no charge.
Ready to sort your business IT?
Free consultation, a fixed quote before anything starts, and a reply on WhatsApp in about half an hour.